Inside Airbnb's 'Black Box' Safety Team: Company Spends Millions

When things go horribly wrong during a stay, the company’s secretive safety team jumps in to soothe guests and hosts, help families—and prevent PR disasters.

Richmond could restrict Airbnbs. Many are split on decision.

Airbnb has a secret 'black box' team that forks over $50 million a year in settlements

Business

I stumbled across a huge Airbnb scam that's taking over London

Airbnb Has A Secret Black Box Team To Shield Negative Press By Providing Millions In Hush Money - Live and Let's Fly

Airbnb plans New Year's Eve crackdown on parties

Airbnb has a secret 'black box' team that forks over $50 million a year in settlements

Airbnb finances project to build dragon's egg rental in Argentina

Trump Insurrectionists Are Staying At Local Airbnbs, Worrying Neighbors

Inside Airbnb's 'Black Box' Safety Team: Company Spends Millions on Payouts - Bloomberg

Airbnb

49 Infuriating Pics That Illustrate Why People Don't Want To Use Airbnb Anymore